Terms of service

Terms & Conditions

Welcome to Young Grandpa. These Terms & Conditions govern your use of our website, purchases, and payment transactions. By accessing our website and making a purchase, you agree to comply with the following terms:

1. General Terms

• Young Grandpa is a registered fashion brand offering premium apparel and accessories.

• We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

2. Payment & Billing

• We accept payments via Razorpay, supporting various payment methods, including credit/debit cards, UPI, and net banking.

• American Express (AMEX) card payments are processed securely via Razorpay, subject to verification and approval.

• In case of payment failure, customers are advised to retry with an alternative payment method or contact their bank.

3. Order Processing & Fulfillment

• Orders are processed within 2-5 business days and shipped as per our Shipping Policy.

• We reserve the right to cancel or hold any order for security verification or due to payment-related issues.

4. Refunds & Cancellations

• Orders can be canceled within 12 hours of placement, as per our Cancellation Policy.

• Refunds for eligible cancellations will be processed within 5-7 business days to the original payment method.

5. Fraud Prevention & Security

• We follow strict security measures to prevent fraudulent transactions.

• If suspicious activity is detected, we reserve the right to decline or cancel the transaction without prior notice.

6. Limitation of Liability

• Young Grandpa is not responsible for any banking or payment processing issues that may arise from using AMEX or any other payment method.

• We shall not be liable for any direct, indirect, or consequential damages resulting from payment failures or delays.

7. Contact Information

For any payment-related queries, reach out to us at support@younggrandpa.co.

By using our website and making payments, you acknowledge and agree to these Terms & Conditions.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.